Email issues
If you've signed up for Martini Life and you're not receiving emails, don't panic. The information below will help you correct your email settings, thereby ensuring the proper receipt of your Martini Life Newsletter.
-
Microsoft Outlook:
- From the "Tools" menu, select "Options"
- On the "Preferences" tab, click the "Junk E-Mail" button
- Click the "Safe Senders" tab
- Click the "Add" button
- Type MartiniLife.com into the field in the popup window, and click the "OK" button
- Click "OK" on each of the previous pages to exit the Options windows
- NOTE: If the images in our emails are being blocked, adding MartiniLife.com to your "safe senders" list will also solve this problem.
-
Hotmail or MSN:
- Login to your email account
- Click "Options"
- Click "Junk Email Protection"
- Click "Safe List"
- Add MartiniLife.com to the list
-
Yahoo:
- Login to your email account
- Click "Mail Options"
- Click "Filters"
- Click the "Add" button
- Name this filter, then where it says "From header contains," type MartiniLife.com
- Where it says "Then... Move the message to," select "Inbox"
- Click "Add Filter"
-
GMail:
- Login to your email account
- Click the "Spam" link on the left
- Click on the email sent by Martini Life
- Click the "Not Spam" button above the message
-
AOL:
- Login to your email account
- Open your Address Book
- Add "editor@MartiniLife.com"
- Note: Make sure you check your "bulk senders" folder for the Martini Life confirmation email, where it says "show me mail from," in your Mailbox.
-
Other Internet Service Providers:
- Safe List: Setting up your own safe list, which some e-mail systems allow you to do. Look for the safe list in the settings section, and add MartiniLife.com. If you have to enter a complete address, use "editor@martinilife.com". Some e-mail systems require a sender to be in your address book to keep the e-mail from being diverted to a "junk"; or "bulk"; mail folder. If your system has this requirement, add "editor@martinilife.com" to your address book.
- Technical Support: Get in touch with technical support at your ISP or company and explain the problem. If they're blocking e-mail from Martini Life, let them know that they need to stop. If they refuse, let them know that some day, some how there will be consequences.
- Changing your email address: Although this might seem like a drastic and disproportionate response, let us assure you that Martini Life is completely worth the time, effort and hassle.
If after all of this you are still having problems, click here and let us know. The Martini Team will take a look and see what we can do.